Specialist network engineering for MSPs and IT teams
You do not need to employ a senior network engineer to have access to one. NetCon works behind or alongside your team on the network work that needs a specialist – while you keep the client relationship and day-to-day support.
Where NetCon fits
Typical situations where an MSP or internal IT team brings NetCon in.
- No senior network engineer in-house Your team covers everything, but nobody specialises in switching, routing, firewalls or Wi-Fi.
- Temporary project capability Senior network engineering for the length of a project, without a permanent hire.
- Complex troubleshooting and escalation A specialist escalation point for intermittent, multi-site or hard-to-reproduce network problems.
- Network audits and independent reviews A structured assessment of a client or internal network, with prioritised findings.
- Wi-Fi and network design LAN, WAN, VLAN, addressing, SD-WAN and wireless designs that your team can deliver, or we can.
- Network refreshes and migrations Switch, firewall, Wi-Fi and WAN replacements planned and cut over with minimal disruption.
- Documentation and visibility Diagrams, IPAM, monitoring and configuration backups that make the network supportable.
- Extra engineering capacity Additional hands during busy periods or large rollouts, working to your processes.
Networking only. The client relationship stays yours.
NetCon is not trying to become anyone’s outsourced IT department. The boundary is deliberate, and it is what makes us easy to work with.
What NetCon does
- Network audits, health checks and independent reviews
- Switching, routing and firewall engineering
- Wi-Fi assessment, design and remediation
- Internet, WAN and SD-WAN changes
- Network documentation, monitoring and automation
- Escalation for complex network problems
What NetCon stays out of
- Helpdesk and user support
- Microsoft 365 administration
- Desktop, laptop and printer support
- General managed-services contracts
- Competing for your client’s day-to-day IT relationship
How an engagement works
Engagements can be project-based, advisory, or scoped around a specific technical problem. For MSPs, NetCon can operate as specialist engineering capability behind or alongside your team without competing for the end client’s general IT relationship.
- Scope the problem You bring a client problem, a project or a review. We agree the scope, access and how we will communicate.
- Engineer the network work We work behind or alongside your team, following your change and communication processes.
- Hand back cleanly Documentation, configuration and a clear handover, so your team can support the result day to day.
Let’s talk about an engagement or partnership
Whether it is one difficult client network or ongoing specialist capability behind your team, start with a conversation.
Or email josh@netconadvisory.au